| Department |
Phone |
Email |
| Sales |
(800) 890-7575 |
sales@archtelecom.com
|
| Arch Telecom will respond
to all requests for sales within 24 hours. Please specify
your area of interest and a sales representative
will contact you to see how we can help you achieve your
business goals.
|
Marketing/Technical
Support
|
(800) 890-7575
(512) 495-7127 |
marketing_support@archtelecom.com
|
For
set-up, instructional or general support, Marketing
staff is available 8am to 6pm CST Monday thru Thursday,
8am to 5pm CST Friday. For calls after business hours,
please leave a voice mail message. Specify the nature
of your problem and whether your matter is urgent or
not. Your call will be returned the following business
day.
For issues that can wait for a response during business
hours you may also email
us.
|
| Emergency
Contact Numbers |
(713) 789-9029
|
| Office
hours are 8am to 6pm CST Monday thru Thursday, 8am to
5pm CST Friday. All customer support issues will
be addressed during regular business hours. If
service difficulties indicate a problem that may be
affecting the service system wide, customers may call
the 24 hour answering service which will page systems
engineers to notify them of the issue.
|
| Billing |
(800) 882-9155 |
billing@archtelecom.com
|
Office hours are 8am to
6pm CST Monday thru Thursday, 8am to 5pm CST Friday. Credit
Card payments, billing address changes and billing history
inquiries may be made online anytime through our Customer
Portal.
Invoice payments should be mailed to: Arch Telecom,
Inc.
P.O. Box 4823
Houston, TX 77210-9526 |
| Public
Relations |
(800) 882-9155 |
marketing_support@archtelecom.com
|
| |
| Career
Opportunities |
(800) 882-9155 |
| Please fax
resumes to (800) 882-0945 Attn: Personnel
|
