How much do your services cost?
Arch provides several packaged and custom solutions therefore pricing varies. Click here for our package pricing or contact an Arch representative to receive a quote if your needs call for a custom application.

How quickly can I have my number be assigned and system setup? Packaged services such as Powerline are normally processed within one business day. Regarding setup of the system, you can literally be up and running in 15 minutes.

Will my toll-free number be accessible nationwide?
Yes. Your number is accessible nationwide and if needed, can be set so it can be accessed from Canada. However, if you prefer we can limit the calling area for your toll-free number to area codes that you specify.

Can I use a toll-free number that I already own?
Certainly. We will provide a simple form for you to complete and return to us. We then submit the proper paperwork to obtain the number from your current carrier.

Does Arch require a contract commitment?
No. Your account is strictly month-to month and can be closed at any time.

Is Caller ID technology used for Arch's call capture capabilities?
Many of Arch's services provide call capture as a feature. However, Arch uses ANI Call Capture technology to identify these calls, not Caller ID. Though similar, the two technologies do have subtle differences. For instance, Caller ID Blocking has no effect on ANI Call Capture. The number is still captured whereas with Caller ID, the number would be unavailable.