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Arch Dealer Connect
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Dealer Connect offers multiple
turnkey routing solutions that enable businesses to instantly
identify the location of the person contacting them
and calculate the nearest (or geographically correct) service
location(s).
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Dealer locator
services are one of the most popular service features among businesses
with multiple locations. However, traditional locator and
call routing methods are expensive, difficult to maintain, inconsistent,
inaccurate, and result in low levels of customer satisfaction. Arch
Dealer Connect leverages and licenses several innovative technologies
and solutions to eliminate the inherent weaknesses of traditional
locator and call routing methods.
Arch Dealer Connect gives
companies the ability to identify the exact service location appropriate
for their customers-whether the correct location is closest to the
customer, or the location that should service the customer for some
other reason (e.g. franchise territories, traffic patterns, state
lines, closest driving distance).
For
companies with fairly simple needs, such as those with just
one location for each metropolitan area, routing applications can
be implemented extremely quickly, with minimal expense, and perform
basically maintenance free.
For
companies with very sophisticated needs, such as dense locations
and irregular but precise geographic regions, Arch can integrate
several patented technologies and precise geographic databases (provided
by strategic partner) that can accurately identify the geographic
location of the caller within a few hundred feet.
See
our Case Studies for more information.
Whatever
your needs, simple, challenging, or somewhere in-between, Arch can
help you find the most cost effective solution.
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